The past fifteen years have brought significant changes to the workplace. Smartphone use, an increasing number off-site employees and a plummeting unemployment rate are just a few of the dramatic changes today’s most HR professionals didn’t worry about a decade ago.
It’s natural that every employer wants their employees to feel connected to their team, to management, and to the company. A strong connection is at the heart of employee engagement, and engaged employees are crucial to the success of businesses.
Employee engagement is not just another business platitude, it’s a proven business strategy. Without employees who are emotionally committed to an organization and its goals, a company cannot remain competitive.
Although still in its infancy, AI has introduced game-changing new capabilities into the business world. Machine learning and chatbots have crept into our digital lives, first on the consumer side and now, as workplace tools to help employees get more done.