5 manual office tasks you should already have automated

How much time are your employees wasting on repetitive tasks that could be done with task automation? What projects could they be working on that would instead drive more business value?

Businesses throw away at least $1 trillion every year on lost productivity and poorly managed processes simply because employees waste too much time on never-ending busy work. More than 40 percent of employees say they spend at least a quarter of the work week performing manual, repetitive tasks. The reason: most organizations have accepted this type of work as a necessary part of doing business.

Organizations can’t afford to keep wasting money if they want to stay competitive in today’s economy. With task automation available to help streamline work processes and save time on repetitive tasks, companies can help employees work more effectively and free up time to focus on more important things.

Today, 86 percent of employees say automation in the workplace makes them more efficient, and 59 percent say they could save 6 or more hours a week if their repetitive tasks were automated.

Here are five types of tasks your employees shouldn’t be doing manually anymore:

1. Approving common requests

In most organizations, the number of decisions requiring approval has increased between 50 and 350 percent in the last 15 years. Managers now spend an average of two days a week dealing with approvals—a full 40 percent of the work week—and four in five say these types of repetitive tasks cause significant delays in getting real work done.

Thanks to machine learning, simple tasks like approvals can be automated, helping businesses cut down on the number of hours spent dealing with busy work.

Sapho consolidates approvals from multiple systems into a personalized workfeed surfacing tasks that require action, such as PTO requests or expense requests. This means, when managers receive a notification that an approval is needed, they can view the detail of each request and approve the request on the spot from whatever device, intranet, or messenger they are currently using without having to log into any additional systems . With each task completion, a comprehensive audit trail is automatically generated, freeing employees from unnecessary paperwork.

2. Submitting requests for admin tasks

On any given day, the average company loses more than 25 percent of its productivity to organizational drag. Between using anywhere from five to ten applications daily, completing work from multiple devices, and having a hard time remembering logins, it’s no wonder 91 percent of employees abandon their enterprise software. Simple tasks, such as filing IT or facilities tickets, completing time tracking reports, or looking up colleague contact information become too hard and complex.

Employees shouldn’t have to deal with additional hurdles to complete common job-related tasks. They need an easy way to submit their everyday requests from any device without having to navigate complicated workflows or log into additional systems.

Sapho Employee Experience Portal provides your employees with one simple interface to file tickets, submit requests, and complete other administrative tasks. By providing intuitive self-service capabilities, Sapho helps reduce wasted time and frees up time for employees to focus on the work that matters most.

3. Coordination between departments

In every company there is a never-ending list of tasks that need to be coordinated between departments in order to ensure organizational success. For example, when new employees join a company, HR must coordinate with other departments to ensure the onboarding process goes as quickly and smoothly as possible. Typically, onboarding new employees requires collaboration between five to 10 different departments within an organization. In companies with inefficient onboarding processes, it can take as long as eight months for employees to become fully productive. Ultimately, all this serves to drive up the cost of each new hire.

Automating onboarding tasks not only saves supervisors time, but it also boosts the new employee’s initial productivity by 18 percent and results in a 16 percent higher retention rate for new hires. By automating coordination between multiple teams, Sapho helps ensure new hires hit the ground running from day one.

Sapho Employee Experience Portal breaks complex onboarding processes by enabling organizations to build micro apps that notify the right people in each department about their onboarding tasks. It also delivers relevant information to new hires and allows them to complete paperwork and other necessary tasks before their first day on the job. Plus, both employees and supervisors can easily monitor the status and completion of onboarding tasks.

4. Sending emails about news updates and information

Today, business leaders spend about 80 percent of the workday communicating, while their employees each spend roughly 17 hours a week fielding communications on the job as well. This means, on average, companies lose $5,246 per year, per employee, to ineffective communications.

Sapho helps organizations streamline communications by sharing important information, updates, and resources in one centralized location. With the ability to easily broadcast announcements and share resources, managers can spend less time distributing information and more time making decisions to drive company growth.

Employees also benefit from personalized notifications that deliver role- and location-specific information and tasks when they need it. Sapho’s edge-tuning feature lets employees filter out unnecessary communications and receive only updates most relevant to their jobs.

5. Aggregating data to build business intelligence reports

In the age of big data, businesses are expected to make data-driven decisions—which means information needs to be reported and shared. In some departments, the amount of time spent creating reports has skyrocketed—HR departments, alone, waste an average of 17 hours every week producing HR reports.

At the same time, only one in five employees consider themselves “very effective” when it comes to using analytics, which means most end up throwing away valuable and costly time on a task outside their area of expertise.

Sapho Employee Experience Portal monitors existing enterprise systems for data irregularities, new insights, and actions and delivers personalized notifications to the right person at the right time. Instead of grappling with analytics and compiling reports, employees receive the most up-to-date information delivered right to their device, allowing them to respond instantly and leverage data to make better decisions.

Task automation doesn’t just save time or boost productivity. It can also help improve employee engagement and job satisfaction by lifting the burden of time-consuming tasks. Solutions like Sapho help empower employees in all aspects of your business—from executives to HR coordinators—to work more effectively.

Topic: Digital workplace

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