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6 essential features every employee experience portal must have

In an increasingly distributed workplace, your digital experience platform offers a place for employees to get work done every day. It’s where they connect, collaborate and perform the tasks that keep your organization running. So it’s important to choose a platform that meets the needs of both your company and the employees who use it.

Leading employee experience portals offer 6 core capabilities that both improve employee experience and productivity. It is important to make sure that the solution you choose measures up with the features you need.

Look for these six must-haves:

1. Personalized work experience

Each person within your organization needs a unique set of tools, information, and resources to work effectively. Your employee experience portal should deliver personalized content that tailors the work experience to each employee. Make sure it:

  • Offers a personalized workfeed of key insights and high-priority tasks
  • Provides a consistent, unified experience across legacy and cloud systems
  • Delivers tasks and information to any device, intranet, or messenger

2. Easy integration of business systems

Most businesses rely on a combination of mission-critical systems, many of which remain siloed. An effective employee experience portal intelligently integrates active data from all of an organization’s systems into a single seamless experience, pulling from:

  • SaaS applications
  • On-premises solutions
  • Legacy systems

3. Simplified workflows

Overly complex processes drain productivity and create barriers to getting work done. An employee experience portal should streamline both “push” and “pull” workflows, helping employees work more effectively by:

  • Automating repetitive tasks
  • Proactively pushing relevant information
  • Enabling one-click task completion

4. Flexible deployment

Your IT needs and capacity should guide your deployment decisions—not your software vendor. Choose a platform with flexible deployment options that can run either on-premises or in  a virtual private cloud. You should also be able to:

  • Run it as a native mobile app using your mobility management software
  • Embed it within your existing intranet, such as Microsoft Sharepoint or Liferay
  • Integrate it into your messenger clients, such as Slack or Microsoft Teams

5. Tools for micro app development

To keep up with the growing demand for internal app development, IT must be able to quickly and affordably build targeted app solutions. Your employee experience portal should offer user-friendly tools for micro app development, such as:

  • Templates for popular use cases
  • Templates for existing applications
  • Drag-and-drop interface

6. Compatibility with existing security practices

You shouldn’t have to reinvent the wheel to keep your data secure. An employee experience portal needs to leverage your well-established security and compliance practices that keep your company safe, such as:

  • Controlled data storage in your SQL92 database
  • Authentication and authorization using your existing identity provider users
  • Extensive logging into either the application server or system log so security incidents can be remediated

To truly offer a modern work experience for employees, your employee experience portal needs to check all of these boxes. Learn more about how Sapho’s Employee Experience Portal is helping organizations transform the employee experience and improve productivity.

Topic: Employee experience

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