Business leaders today would agree that the shift to a digital workplace is necessary, but everyone seems to have different ideas about how to do it and what are the best enterprise technologies to use along the way.
At Sapho, our approach is to combine the best elements from six enterprise technologies to create a new enterprise solution with capabilities that are changing how employees work. By incorporating aspects from other powerful tools, we can deliver amazing employee experiences that help boost workplace productivity and engagement.
Here are the top components of six enterprise technologies that Sapho brings together in an employee experience portal:
Traditional enterprise application development timelines can stretch on for months. In a mobile world, that’s not nearly fast enough. As mobile adoption grows more widespread, businesses will use upwards of 1,000 apps, predicts Gartner analyst Jason Wong—and in the next few years, demand for mobile apps will grow at least five times faster than IT’s capacity to deliver them. Not to mention that mobile apps are no longer enough in the fast-expanding digital workplace—companies will need to be able to deliver seamless application experiences across multiple endpoints, not just to mobile devices, in order to remain competitive.
Sapho empowers IT to meet the skyrocketing demand by incorporating key concepts of rapid mobile app development (RMAD) tools, to allow organizations to quickly build light-weight, task-specific micro apps, available on any device, messenger, or intranet—not just mobile devices, on top of existing systems in minutes, instead of months. Using our simple, drag-and-drop app builder, IT teams can create event-driven micro apps that connect directly to source application data and logic.
One in three* businesses use more than 75 different applications, while large organizations often employ more than 500—and most of them don’t talk to each other, making it nearly impossible to get a 360-degree view of organizational data. To help eliminate these data silos, three in four* businesses want apps that will integrate data from their existing systems.
Sapho easily connects to all of your enterprise systems to provide employees an aggregated view of their personalized tasks and information from all their enterprise systems—whether legacy, on-premises, or SaaS. This enables them to complete tasks faster and make smarter decisions. In addition, employees benefit from a single, consistent interface across of their their enterprise apps, which eliminates the need to navigate multiple applications with inconsistent interfaces, workflows, and login credentials.
Companies using business intelligence (BI) are five times more likely to make faster decisions—yet most are still struggling to figure out how to leverage it. Two in three business leaders admit they aren’t using their data effectively, often because it takes weeks to collect the information they need for analysis, while nearly 67 percent say data overload is a huge problem for their employees.
Sapho helps filter out the noise by providing proactive business intelligence, directly from the enterprises’ BI tools to decision makers at the right time. By leveraging machine learning, Sapho monitors for relevant data and alerts employees to the information they need to improve decision making, performance, and productivity. Built on top of existing BI systems, Sapho helps enterprises to extract more value from previous business intelligence investments by delivering actionable insights and important information directly to employees in a single digital portal that can be accessed from the channel of their choice.
The volume and complexity of business processes have exploded by as much as 350 percent over the past 15 years, and productivity has suffered as a result. When employees have to hunt down information or sign into multiple systems to get work done, they’re wasting time they could be spending on adding value to the company. Business process management (BPM) offers a way out of this chaos by taking a systemic approach to creating more effective and efficient workflows.
Sapho breaks down complex workflows into simple, single-task “micro” flows, helping to cut through the red tape so employees can work more efficiently. By simplifying repetitive work tasks, such as PTO requests or expense approvals, and delivering one-click task completion, organizations ensure that employees can spend time on the work that matters most.
As employees become increasingly more mobile, they’re using a wider array of applications and devices to communicate at work, from mobile apps and intranets, to messengers and email. As a result, many organizations are looking for enterprise technologies that enable them to provide employees with instant access to work no matter where they are located.
With Sapho, businesses can deliver a consistent user experience across the various endpoints that workers use during the day, such as an employee intranet like Microsoft Sharepoint or messengers like Microsoft Teams. Sapho runs as a standard enterprise Java web application in your data center or can be deployed in your virtual private cloud, and since Sapho micro apps function like any other internal web application, employees can access them on their desktops, laptops, and mobile devices, allowing them to seamlessly switch devices without disrupting their workflows.
Portals of the past were designed to redirect employees to the information, services, and systems they needed across the organization. However, they didn’t integrate with other systems, they were hard to customize for individual employee needs, and they offered a poor user experience. But despite all of this, portals still remain a great way to connect employees to the information they need to succeed.
Today, the average enterprise uses almost 500 apps, and more than 40 percent1 of business leaders say their enterprise systems are hard to use. Employees want to be able to access the tasks, information, and data they need without having to log into multiple systems.
Sapho enhances legacy portals by bringing personalized, actionable tasks and insights to employees in their enterprise portal so that they have everything they need for work in one place. Now, instead of having to use a legacy portal to access the various applications an employee uses during the day, Sapho helps delivers a next-generation portal that integrates with existing tools to deliver personalized information, enables IT to customize what tasks and information is delivered based on specific employee needs, and that provides a unified, easy-to-use interface for employees.
1“How CIOS and IT decision-makers view technology systems/enterprise applications in today’s enterprise,” Sapho and IDG Research, 2017