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How to prepare for the future of work

Is it possible to prepare for the future of work? Not too long ago, work was more of a fixed thing. Whether you worked in an office, a shop, or an academic environment, work was fairly static. Changes introduced by technology that impacted work happened at a slow and steady rate—one major technology at a time: the fax machine, conferencing systems, email, etc. But work still felt more or less like it always had. That feeling, however, may be a thing of the past.

Experts suggest that in the next twenty years, work as we know it will look very different. This workplace disruption will be fueled by many factors, including changing demographic trends, globalization, as well as major changes across technology, mobile computing, machine learning, and automation. While the future of work brings up many questions, perhaps one of the biggest: is it possible to prepare for the future of work?

Preparing for the future of work: Cultivate your workforce

Five years ago, two researchers looked at the susceptibility of jobs to improvement by computerization. They estimated that just over 700 occupations were at risk, especially routine jobs. However, another study by McKinsey recently found that while as many as 800 million jobs could be lost worldwide to automation, only 5 percent of current occupations stand to be fully automated. And Gartner predicts that by 2020, artificial intelligence will generate more jobs than it displaces. Enterprises  need to move quickly to retrain employees, harness innovation, and focus on cultivating the future work skills that will be needed.

New jobs will require that employees have a skill set that is shaped around:

  • Creative intelligence
  • Social intelligence
  • Emotional intelligence
  • Artificial intelligence

While the demand for human employees won’t disappear, the types of skills needed will continue to evolve. In order to stay relevant, enterprises will increasingly have to reskill employees or find new hires that have skills that can’t be automated.

Investing in employee experience will be key

According to Forbes, change in the workplace is accelerating today due to a variety of factors including new methods of communications, international workplace diversity, and automation and machine learning. Employees have the tools to be more productive and efficient than ever before, but many enterprises are still struggling to find the right balance between technology and productivity to unlock the potential of the future of work.

For many companies, this means investing in employee experience (EX). Research shows that when executives focus on delivering better experiences, it can have an incredible impact across the organization. Companies that invested in better EX experience:

  • Double their average revenue
  • 228 percent better performance than their S&P 500 competitors
  • More engaged employees who get 22 percent more work done

Enhancing workplace engagement improves employee experience, translating into better business results along every step of the employee journey. So, investing in the right technology benefits everyone—the employees who have to use workplace tools every day and companies trying to keep up with the demands of the future.

Sapho Employee Experience Portal brings together all your enterprise business systems together in a single place. Using micro apps, Sapho intelligently delivers relevant tasks and information to employees on any device, intranet, or messenger—resulting in a consistent, seamless experience that engages employees and boosts productivity.

As the pace of change increases, companies must consider the number of apps employees have to navigate, the devices they are most likely to be using, and new innovative technology as they confront the greater complexity of a digital workplace. Empower your workforce with an employee experience portal that not only improves productivity, but also enables the working environments and job needs of the future.

Topic: Employee experience

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