How emerging technology can improve business efficiency

In business today, two of the most regularly used buzzwords are efficiency and productivity. As Harvard Business Review noted last year, efficiency is doing the same with less–less time, less budget–whereas productivity is achieving more with the same. While it’s hard to argue with the assessment, it fails to address how closely employee productivity and business efficiency are intertwined. Using technology to improve business efficiency can also improve productivity–and, as a result, increase profit.

Let’s look at some emerging technologies that improve business efficiency and can boost your company’s productivity to save you time, energy and money:

  • The cloud: The cloud is transforming the development of new enterprise app development today and accelerating innovation needed to meet complex information and business needs (but it’s not a silver bullet—enterprises will still need a way to update experience and add flexibility to the applications that must stay on-premises).
  • Automation: While a perceived threat to jobs, automation should be seen as something to complement your employees’ work, not hinder it. In the modern office, automation helps complete menial tasks quicker, allowing your employees to increase their productivity.
  • Biometrics: A huge amount of time and money can be lost through misplaced and forgotten passwords. Finger and retina scanning could soon replace it, helping your business be more efficient and secure.
  • Time tracking software: Lost time is a major drain to productivity and it hits the bottom line as well. Time tracking software can help you refocus yourself and your employees, allowing everyone to make better use of their time.
  • Messaging software: A powerful, easy-to-use messaging software is vital to enhancing today’s collaborative relationships.

Collaboration tools in moderation save time and money

Difficulty communicating with your team can be as frustrating as forgetting your password. One of the biggest drivers of employee productivity is collaboration—and being able to easily stay up-to-date with team members wherever they are working is crucial. For many businesses, one of the biggest challenges is ensuring employees have the right tools to help them succeed without overwhelming them with too many apps.

Collaboration tools often come with advanced features, such as audio and video calling, file sharing, task management, and a searchable history, enabling collaboration in real time. In theory, this should help, but with employees using around 60 different applications1 for work and of those, an average of four collaboration apps that often don’t communicate with each other—it’s no surprise 80 percent of executives still cite lack of collaboration and poor communication as the main cause of workplace failures.

To avoid overloading employees, companies should focus on finding solutions that integrate collaboration tools with existing enterprise systems, enabling employees to complete tasks or receive updates directly where they are already working and reducing the need to switch between applications.

Focus employees’ attention on the right areas

While technology that allows for openness and collaboration can help workers get more done, technology can also be used to limit collaborative overload. On average, office workers receive around 200 messages a day, with some certainly unnecessary for the current tasks. Employee experience solutions like Sapho leverage machine learning so workers receive personalized and relevant information and tasks. In addition, it also allows employees to customize these notifications to ensure they only get alerts about the information that is most relevant to their work. Today, workers spend up to 28% of their time managing their inbox. Imagine the impact if that could be reduced.

Improve employee productivity with Sapho

Using new technology to improve business efficiency and boost employee productivity is great, but most of the time enterprise applications don’t play nicely together. That’s where an employee experience portal like Sapho can take the best of the best and make it even better. Sapho Employee Experience Portal uses micro apps built on top of existing enterprise systems —legacy, on-premises, or SaaS—to deliver personalized, relevant tasks and data to employees on any device, intranet, or messenger.

Companies can lose between 20-30% of revenue each year due to inefficiencies and poor system integrations are often seen as one of the root causes of these losses. With the right technology and the right integration, it’s possible to help your workforce be more efficient, more productive, and ultimately more profitable.

1IDG research


Topic: Productivity

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