BMC Remedy is a complete service management platform that combines ITIL® best-practices and intuitive self-service to enable smarter service delivery.
It has so many features that it can feel overwhelming for a manager or employee that needs to perform simple tasks, such as creating and approving a purchase order. That’s why Sapho’s integration with BMC Remedy includes micro apps for some of the most common and time-sensitive tasks for an employee on the go – creating, approving purchase orders, and reviewing expense reports.
Users are notified if any of the following events occur:
Users are able to perform the following actions on objects in BMC Remedy: