MS Dynamics CRM is a customer relationship management solution that focuses on sales, marketing, and services.
The integration between MS Dynamics CRM and Sapho allows employees to not only monitor the status of leads that interest them, but also add new leads, change the status of opportunities, resolve customer cases, and create activities directly from Sapho.
Users are notified if any of the following events occur:
Users are able to perform the following on MS Dynamics CRM incidents, leads, opportunities and activities:
Note: The turnkey micro apps, event notifications, and write-back actions listed on this page are completely extensible and are provided for informational purposes only. Customers are able to create their own micro apps and include event triggers that are most important to them.